PureCloud Architect - How GetCurrentDateTimeUtc() work in Daylight Saving Time

[Johnson_Lu]

Hi,

I am not sure I post at correct platform on this issue. Or someone can advice me where should I post.

I have a customer in Australia, they have different options operate in different operation hours. In main hotline, some options operate in between 8am - 6pm, some from 8:30 - 5:30pm, some 9 - 6pm, and some operate 24 x 7.

I am planned to create a Schedule Group in Australia Time Zone.

In my Call Flow, I will use GetCurrentDateTimeUtc() to get the current time, and use the IF statement to handle the different operation hours, however, I am not sure how to handle when the clock reached the DayLight Saving Time.

Could you advice this?

Regards,

Johnson

[tim.smith]

See this article for information about DST in Architect: DateTime values in Architect flows and Daylight Savings Time (DST) calculations

[Johnson_Lu]

Thanks for direct me to correct resources, Tim