Query parameter using wildcard despite using full email address

Platform API
1

Hi

We are using query parameter to match incoming email with external contact.

When using (all values are examples and do not exist):
GET 'https://api.mypurecloud.de/api/v2/externalcontacts/contacts?q=sunnyb@gmail.com'

This will return two external contacts
external contact 1:

personalEmail: sunnybeach@gmail.com

external contact 2:

personalEmail: sunnyb@gmail.com

This results that a wrong external contact is displayed in sidebar, because it just shows the first one from the api result, which is unfortunately the wrong external contact.

Is there a way to specify that I am query-ing on particular field (personalEmail) and prevent the use of wildcards?

2

Hi,

The query returns all results based on user supplied search keywords. It is currently not supported to query based on particular field.

3

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