We're trying to find a reliable way to track when agents intentionally disassociate their WebRTC phone, which is currently a platform security/productivity hole as noted in this Idea.
The documentation for this API just notes "station changes", but not types or scenarios that'd feed into these events to a level of documentation where we'd be comfortable applying disciplinary actions based on the results.
My question is, is this API showing only when an agent changes their station (edit, remove, add back), or also if their station disconnects and reconnects to the platform? One would be an API DELETE as noted in the idea, but the other would be non-malicious and would likely negate our strategy to use this API to track that bad behavior until this Aha idea is put into production.