Record and playback recording to caller during the call

[Nandkishor_Yadav]

Hi,

Is there any way to record and playback a portion of recording to the caller during the call?

Thanks

[jacobshaw]

Hi @Nandkishor_Yadav

You may be able to get real time audio from the call using an Audiohook integration.
https://developer.genesys.cloud/devapps/audiohook/

Also something similar should be possible using partial transcript notifications.
You would get the conversation id, then subscribe to the v2.conversations.{id}.transcription topic.
In your client application, you would capture the text transcript of the client's response, and then add this as a participant attribute and transfer the call to a flow where a voice bot repeats the transcript.