Remove form webChat v2

[Santiago]

Hi,

I need to remove the initial form from the webchat v2, for which I send the attribute

form: {
autoSubmit: true
}

Although it works, the form shows for a few seconds, is there a way that it is not shown, even for seconds?

[Jerome.Saint-Marc]

Hello,

Unfortunately, at this time, there is no other available option than the autoSubmit.

Regards,

[Giacky91]

Hi,
i had the similar request from my client and i did as follo:

at button onClick, in order to open the chat, i've added this action:
onclick="customPlugin.command('WebChat.open', getSimpleConfig());"

getSimpleConfig():
function getSimpleConfig() {
return {
form: {
autoSubmit: true
}
};
}

then i defined
window._genesys.widgets.webchat.form: {
wrapper: "<.table><./table>",
inputs: [ ]
}

with this configuration, i have: