Replacing Prompts Inside Flows Programmatically

Platform API
1

Hi,

I would like to replace the prompts inside flows programmatically. In other words, the flow is referencing Prompt A, and I would like to replace it with Prompt B. I assume we can probably store the name of the prompt inside a DB and just do a DB dip to retrieve the current name; however, if there is a way to do it via API directly in Genesys without relying on a DB, it would just make things easier for me.

Thanks!

2

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