Hello,
We created an widget v2 and we are trying to create some question inside of the FLOW and depending of the user answer, we will transfer or not to agent.
We created an question in the FLOW per example "Do you have more then 30 years old ? YES or NOT". The variable name for this question is "question1".
The problem is, I don´t know how to to send the user answer, I´m trying to send in the "Body" but the system is not recognizing the answer value per example "YES".
Follow bellow a test code to understand better my problem.
We are using the .dll "PureCloudPlatform.Client.V2.dll".
CreateWebChatMessageRequest createWebChatMessageRequest = new CreateWebChatMessageRequest();
createWebChatMessageRequest.Body = linhaMensagen.Conteudo;
createWebChatMessageRequest.BodyType = CreateWebChatMessageRequest.BodyTypeEnum.Notice;
Regards,
Edson Ogushi