Hi Folks,
When using the open API, in the request response we do not have information that the content is not allowed by the open integration.
I also did not find any event in the webhook that informs that a certain message was not delivered because its content is not allowed by the integration.
My question is how can I obtain this information that a certain message was not delivered to Genesys via Open integration due to the content restriction of Open integration?
Thank you in advance
Járlei