Results only offset by 1 per page with pageSize 25

Platform API Python SDK
1

I'm using the python SDK with the analytics api.

Specifically using the "Post Conversation Details Query," when I request subsequent pages, rather than giving me the next 25 results, they are shifted by 1.

e.g. Page 0 gives me records 0-24, page 2 gives 1-25, page 3 gives 2-26, etc.

I am explicitly setting the page size to 25

Based on the following documentation results from subsequent pages should give an entirely new set.

https://developer.mypurecloud.com/api/rest/tips/index.html#6

I have not checked to see if other queries behave in the same manner.

2

I originally submitted this to support. Here is a simple query example that exhibits this behavior,

{
   "interval": "2016-06-22T00:00:00.000Z\/2016-06-23T00:00:00.000Z",
   "paging": {
       "pageSize": 5,
       "pageNumber":0
   }
}

This will give 5 results, in my case with the following id's

310433b2-7b47-4060-9025-2fa4620ff22f
596ef13e-5c82-4793-90c3-d0e606014284
de510c2e-29f2-4859-99e6-6cd30f2b1491
6e36b3a7-640b-402a-8540-29bf25c5368b
5e86d12c-e1db-4d47-a4d0-fc497722be10

When i set pageNumber to 1, I get

596ef13e-5c82-4793-90c3-d0e606014284
de510c2e-29f2-4859-99e6-6cd30f2b1491
6e36b3a7-640b-402a-8540-29bf25c5368b
5e86d12c-e1db-4d47-a4d0-fc497722be10
f4f80d74-9898-46b5-9769-bde4b8d6f1f5

4 of which were on the previous page.

It's easy enough to increment pageNumber by pageSize; however, this isn't consistent with the documentation or standard paging.

3

There is an issue with paging on this resource. The issue is being investigated under API-1684.

4