SDK API Response Conflict with HTTP API Response

Gowtham · May 25, 2023, 5:26pm

Hello Team

I have recently come across a strange error while using java script SDK.
I was using Get queues API in javascript SDK, and the response was incorrect (returning 3 queues).
The same API in HTTP is returning correct response (returning 8 queues).
I thought its access issue, but I have Master Admin access to all the divisions in our org.
Can anyone suggest me to resolve this?
Is this API issue or platform issue?

Thanks and Regards,
Gowtham N.

Gowtham · May 25, 2023, 5:27pm

SDK API Screenshot for above issue.

Gowtham · May 25, 2023, 5:28pm

HTTP API Response screenshot

tim.smith · May 25, 2023, 5:30pm

This is not an issue with the SDK. You are doing something differently between the two requests. For example, you're setting joined and divisionId in the SDK request but not in the UI request. Look in your browser's network console to compare exactly what is being sent for each request.

Gowtham · May 25, 2023, 5:34pm

Thank You Smith!
It really helped.

system · June 25, 2023, 5:35pm

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