We are trying to send a fax from an inbound flow. we have the document loaded and a document ID. i am not trying to add a cover page.
when i use /api/v2/conversations/faxes in API explorer, it sends the document fine. I get an id as a return. i know this is tied to my user though. my user also receives a confirmation email with the status of the fax.
I created a data action with the same API and inputs. in the data action test, i get back an id in my output contract, and it returns green. however, the fax does not send. it does create an interaction that shows it tried to do an outbound call, but its only 2 seconds long and no fax is received.
I put the data action into my inbound flow and again, i get the returned id (attached as participant data so i can see it on the interaction) and there is a separate outbound interaction that is created, but again only 2 seconds and the fax is never received.
I opened a ticket with customer care and they told me something must be wrong with my data action, even though I'm getting returns and its green. Below are screenshots of the output contract. Let me know if those don't come through.
My suspicion is this API call needs a user associated with it, and cannot be used within an inbound (or any) architect Flow. however customer care said I 'sure can use this data action in a flow once you get the data action working properly'. but if my data action is returning green, I thought that meant it was working properly.
