Is there a way to push the CC and BCC fields in a submit of a new e-mail conversation? It seems the CC and BCC fields were introduced on May 10th: May 10, 2023 - Genesys Cloud Resource Center.
However, I loaded the schema for the endpoint and can't see a way to send these: https://developer.genesys.cloud/devapps/api-explorer-standalone#post-api-v2-conversations-emails
The CC and BCC fields would be populated by the external client that's sending an email to your monitored inbox. The feature you're referencing is just saying that information is now visible in the UI when viewing an email that has those fields.
POST /api/v2/conversations/emails doesn't create new inbound emails. It only creates new outbound emails and 3rd party conversations, which are decidedly not emails, despite the name. More info on the feature: https://developer.genesys.cloud/commdigital/third-party-object-routing/
If you're trying to respond to an email conversation, you can specify to, cc, and bcc in the endpoint POST /api/v2/conversations/emails/{conversationId}/messages.
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