SIP;cause=480;text="WebRTC disconnect (iceIdleDetection)"

WebRTC SDK
1

Hello,

I have an issue whereby calls are dropping and in the .pcap taken from the interaction the Reason is always SIP;cause=480;text="WebRTC disconnect (iceIdleDetection)". My thinking is that the network is dropping and wanted to make sure.

Anyone able to help?

Thank you

2

@Chris_Carr This seems like it would be something network related. Our Care team is ideally suited to handle these sorts of problems. Please open a ticket with them.

1 Like
3

I am trying to prove network issues and will open a ticket, thank you.

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