Speech Analytics Topic IDs For Each Conversation ID

1

I am able to get the topic names for each conversation ID, but I am not able to get the actual topic ID. Is there a way to get that?

'{"types":["transcripts"]
,"returnFields":["participants.participantPurpose","conversationSentimentTrend","communicationID","conversationId","transcriptId","transcriptionID", "conversationSentimentScore","topics", "topics.utteranceId"]
,"query":[
    {
    "type":"DATE_RANGE"
    ,"fields":["startTime"]
    ,"startValue":1707402600000
    ,"endValue":1707404400000
    }
    , {
    "type":"EXACT"
    ,"operator":"AND"
    ,"fields":["mediaType"]
    ,"value":"call"
    }
    , {
    "type":"EXACT"
    ,"operator":"AND"
    ,"fields":["mediaType"]
    ,"value":"call"
    }

        ]
,"pageSize":10
,"pageNumber":1
,"sort":[{"sortBy":"startTime","sortOrder":"asc"}]}'
2

Hi jason.gibby,

Whats your use case?

3

Data modeling/analytics

4
5

That is great and I am currently using that, but I need a way to get all the topic id's per conversation id. So for every conversationId, which topics are there.

6

Hi @jason.gibby , that feature is on the roadmap but not available yet

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