Speech And Text Analytics API: Phrases and Sentiment Trend

Platform API
1

Hi everyone,

I needed help understanding the response from speech and text analytics apis.

The first one is regarding phrases
What is the difference between the phrases I fetch using /api/v2/speechandtextanalytics/sentimentfeedback
and the phrases I fetch using /api/v2/speechandtextanalytics/topics/{topicId}

Both seem to give me list of phrases with no relation to the conversations.

Also is there anyway I can fetch the phrases for each conversation? That is I want to know what phrases occurred during a particular conversation.

My second question is regarding Sentiment Trend from /api/v2/speechandtextanalytics/conversations/{conversationId}
What is the range of values for Sentiment Trend? Does it range from -1 to +1?

2

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.