SSML - Variables

Genesys Cloud Applications Architect
1

Hello,

I'm trying to use some SSML with dynamic values and wanted to see if I was missing something. I'm trying to wrap my variable in SSML within an expression in my Bot Flow, but am getting errors every iteration I try. Neither options below work.

ToCommunicationSsml("<google:style name='calm'>", flow.var, "</google:style>")

ToCommunicationSsml(<google:style name='calm'> flow.var </google:style>)

If it's not supported, then that would be helpful to know.

Thanks,
Peter

2

Ok got this figured out.

Just needed to run everything an append statement in a previous update data step

append("<google:style name='calm'>", flow.var, "</google:style>")

then did the

ToCommunicationSsml(Flow.appendVar)

and it worked like a charm.