startSoftphoneSession is not a function

[ali.aljohani]

Hello Everyone,

When I try to use: await sdk.startSoftphoneSession({phoneNumber: '15555555555'}); as mentioned in https://developer.genesys.cloud/api/webrtcsdk/softphone#softphone-session-methods

I receive an error which says: sdk.startSoftphoneSession is not a function, please see the attached file with red highlight.

Can you please advise if I am missing something?

Best regards,
Ali

[ali.aljohani]

Hello Everyone,

It was my mistake that I did not (sdk.initialize()).
After I did, all are working.

Best regards,
Ali