Transfer Email Conversation to a queue

[mvishwanath]

Hi

I have a situation where a user(administrator) should be able to transfer an email conversation from one queue to another queue(also from one user to another user). I tried with Client credentials access token, I got 403 forbidden.

Later I tried using admin user access token, still got 403 forbidden.

Is there any thing i need to do with user roles and permissions for the admin user?

Is there ant better way to do it.

In other words, I am trying to have control on others interaction.
I should be able to transfer conversations on behalf of user.

Thanks!

[tim.smith]

This isn't currently a feature, but is being tracked as PURE-1625. It is currently in the requirements phase and has not yet been scheduled for work.