Transfer to "regular" flow

[Daniel_Grosso]

Greetings everyone.

Is it possible to transfer a call to an IVR flow using the REST API? We already use the API to transfer the call to a "secureivrsession" to collect sensitive data but now we only to transfer the call a flow that contains a satisfaction inquiry so we could use a "regular" flow to do this. Is it possible?

Thanks in advance.

Regards,
Daniel Grosso
Lisbon, PT

[tim.smith]

You can just do a transfer to the DID associated with the flow.

[Daniel_Grosso]

Thank u Tim.

Do u see any downside in using a secureflow to implement a satisfaction survey and then redirect the call to that secureflow using the API?

Regards,
Daniel

[tim.smith]

I don't think so. Transferring to an internal number is an intended use case.