Hello everyone
I would like to know if someone can help me? I am using the chat translator blueprint in my dev organization but it doesn't work very well, as you can see in the image, I have almost everything configured and the second window appears in the agent script but it doesn't do anything it just appears and it doesn't show neither the texts nor the buttons, any idea why it doesn't work?
Have you used the browser's developer tools to look to see if any errors are being thrown in the console log? If you are trying to run the code from localhost, then it likely isn't going to load in the iframe due to browser security constraints. You usually have to use a tool like Ngrok or Localtunnel to run the code from localhost.
Hi @crespino
In advance thanks for your answer, I could check the error in the console log and I had to comment a line in the configuration file and now it works, however, I would like to ask two things, the first is that if I wanted to do the translation with Microsoft Azure instead of AWS how could I do it? and the second is .... How can I make this translation service public for all the agents in my organization since it is necessary to run the node.js server?
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
