Trying to get user id from Data Action

[Alberto_Luna]

I'm trying to get the Genesys user ID from a data action that will then update the Microsoft Teams user presence when answering a call on Genesys.

I've been following this article:
Update the presence of a Microsoft Teams user based upon an inbound interaction (genesys.cloud)

I am getting an error:

{
"message": "The request could not be understood by the server due to malformed syntax.",
"code": "bad.request",
"status": 400,
"messageParams": {},
"contextId": "9b8e9647-d0b6-44b5-ac2f-6c87e032e815",
"details": [
{
"errorCode": "ACTION.REMOTE_ENDPOINT"
}
],
"errors": [
{
"message": "REST call for action execute failed. Message: requestUrlTemplate could not be resolved into a fully qualified URL. [9b8e9647-d0b6-44b5-ac2f-6c87e032e815]",
"code": "BAD_REQUEST",
"status": 400,
"messageParams": {},
"details": [],
"errors": []
}
]
}

[Jason_Mathison]

The error is:
requestUrlTemplate could not be resolved into a fully qualified URL

In test mode you can look at " Resolve request URL template" to see what URL you are attempting to use. It should look something like

https://foo.com/whatever/you/need

If it is missing the https:// or a domain like genesys.com then this would fail.