Updating Priority of Call that is In Queue

Genesys Cloud Applications Architect
1

I am trying to update the priority of a call that is in queue but I am not successful in using the following endpoint in my data action or via the developer tools

/api/v2/routing/conversations/${input.conversationID}

I am getting a 200 success back from the API, but the actual value of priority is not updating on the call. This also isn't working from the developer tools, which seems weird.

Any tips and tricks on this API?

2

Hello,

The same question was just answered in this other post.

Regards,

3

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