Use of OAUTH for Static Link

Genesys Cloud Integrations Genesys Cloud EX
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Hi Team

Unfortunately, we have encountered difficulties extracting the .csv file to Azure storage from the provided static URL by Genesys Cloud. Azure Data Factory (ADF) does not poses the capability to perform this extraction from this specific type of static URL. Despite our efforts to explore various methods and authentication options (ClientID, SecretKey), we have not been able to overcome this limitation (using HTTP / Rest call) with in the ADF framework . Therefore, I would greatly appreciate it if you could provide any alternative suggestions for acquiring the file and transferring it to our designated storage area.

Regards,
Arun

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I'm not sure what an "oauth static link" is, but the general approach when you have one service that isn't capable of consuming another service is to build a middleware that can communicate with both sides.

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