User detail query endpoint

[Abhijeet]

Hi Team,

I am reading platform api end point "
/api/v2/analytics/users/details/query" . One of the status is starting in one day and ending other day. So I wanted such records to be split into two separate response rows.

For example:
Status: "Interacting" starttime is "2020-06-23 23:59:48.490" and end time is "2020-06-24 00:22:50.273"
Then the api should return two records like below,

1. starttime is "2020-06-23 23:59:48.490" and end time is ""2020-06-24 00:00:00""
2. starttime is "time is ""2020-06-24 00:00:00" and end time is "2020-06-23 23:59:48.490"

What parameters should i pass to get such result.

Thanks,

Abhijeet Hivarkar

[Jerome.Saint-Marc]

Hello,

This is not possible. There are no parameters in the Users Details Query which allow to request PureCloud to send back the results in separate rows if they span over 2 different days.

You would have to manage this in your code - I mean the one making the request to the Platform API endpoint. If the endTime is on a different day than startTime, then "split" the values in your code for your application processing.

Regards,