'v2.detail.events.conversation.{id}.customer.end' trigger

Triggers
1

Currently, I am using 'v2.detail.events.conversation.{id}.customer.end' topic which is triggered every time customer disconnected in all the call flows. We want trigger to be hit only if customer disconnected in particular inbound flow.

Since we don't want unneccessary hits and execution of workflow.

2

Hi,
You can create a data action to get information about the Conversationid.
The flowid will be present on that response, you can make the logic with that.

BR.

3

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