Hello guys,
I'm looking for an API to collect "realtime" data related to a specific queue.
For instance I would like to get:
- calls in queue
- calls answered
- agents connected
etc...
do you have some suggestions?
Please let me know
Thanks!
davide
Hello guys,
I'm looking for an API to collect "realtime" data related to a specific queue.
For instance I would like to get:
Hello, you can find analytics documentation here: https://developer.genesys.cloud/analyticsdatamanagement/analytics/
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