Way to bundle Web Services Data Actions

Genesys Cloud Integrations
1

Is there a generic Web Services Data Actions framework can used to deploy a reusable JSON input and output configuration?

When adding test connections or in different environments, it needs to be deleted and remapped and wondering if there is an easier way to automate the input and output mapping instead of having to do it manually each time.

2

Hi,

You could look at deploying the data actions in CX as Code and Terraform. Terraform has strong string substitution capabilities and CX as Code lets you deploy the Data Actions using declaratively. You can find out more about CX as Code here.

Thanks,
John Carnell
Director, Developer Engagement