Hello !
We have a use case where we are not using the webchat api from the browser (we are redirecting messages from other platforms such as facebook messenger, what's app, ...). In this case, it would be easier for us to have stateless interactions with genesys, initiate a conversation with an HTTP call and receive events via webhooks (no polling or persistent websocket connexion). I don't find this use case in the documentation, is this something that is currently available ?