Hi Team,
Our website has transitioned to a single-page application (SPA). However, when customers change their account number, the page doesn't refresh, causing the Genesys widget not to update accordingly. Consequently, when users submit forms, they're submitted with the initial values loaded when the page was first accessed. Is there a method to trigger a refresh from the Genesys side instead of relying on a website or separate code, similar to how Web Messenger operates for single-page applications?
Thanks..!!