WebChatService StartChat

[epsantos]

Hi,

I'm trying to use the event below, but it doesn't work

chatPlugin.command('WebChatService.startChat', {
nickname: ("#cx_webchat_form_firstname").val(), firstname: ("#cx_webchat_form_firstname").val(),
lastname: ("#cx_webchat_form_lastname").val(), email: ("#cx_webchat_form_email").val(),
subject: 'product questions',
userData: {
}
});

but the field values ​​are not being sent, can you help?
https://all.docs.genesys.com/WID/Current/SDK/WebChatService-combined#startChat

[tim.smith]

Please refer to my reply in your other thread about this.