The site running PC chat can no longer instantiate JQM objects correctly. Please advise.
TY,
More details: PC Chat was working as before, but over the weekend the rest of the objects on our site that use JQM stopped functioning. This includes are angular filtering for the site navigation.
Once we removed the call to https://apps.mypurecloud.com/webchat/jsapi-v1.js (and div it is in), everything started working again as expected on the site.
This appears to have stopped working sometime on Sunday or late Saturday.
We did deploy a change this weekend. We now conditionally include jquery when it is not detected on the page. I suspect you are loading the jsapi-v1.js script tag before jquery mobile has declared itself and as a result you are getting vanilla JQuery (from purecloud webchat) instead.
You should be able to fix this by moving the JQuery Mobile script tag above the webchat script tag in your html document.
This is causing major problems on our site. Our solution, which must be temporary, is to use an older version of the jsapi-v1.js file that we have stored. That is working for us but we are continuing to look in to how to redesign our site's footer div to handle this change.
The fix has been deployed to production. You can use the file we provide via https://apps.mypurecloud.com/webchat/jsapi-v1.js. Let us know if you encounter any other issues.
edit: Created separate thread
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