I'm needing to retrieve conversation details in bulk using
/api/v2/analytics/conversations/details, giving a comma-delimited list of conversation IDs. What is the limit of the number of IDs we can GET in one request? Since pagination details aren't in the API Explorer of this endpoint, does it not paginate?
I don't see the limit I'm asking for here:
Is the payload limit the only limit? If so, that's certainly not a limit I would reach. However, I still don't know about the response limit and if it paginates after a certain number of bytes or conversations.
For bulk data you should use https://developer.genesys.cloud/devapps/api-explorer#post-api-v2-analytics-conversations-details-jobs
I definitely do not recommend the conversation details job unless the requirement is for a very old set of data. Conversations are not guaranteed to be in the data lake for up to 48 hours, which is prohibitive for most practical use cases.
Yes I support your statement, for historical and bulk data you should use jobs endpoint and for daily data and small intervals data we need to use query endpoint.
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