Hi, I am using ACD action and selecting the queue. for a voice bot I want to get all transcriptions so if user transferred to the agent queue will transcriptions can still be getting through websocket if I subscribe to transcription topic
Hi, I am using ACD action and selecting the queue. for a voice bot I want to get all transcriptions so if user transferred to the agent queue will transcriptions can still be getting through websocket if I subscribe to transcription topic