Window._genesys property in chat widget configuration

[Soundarajan_Sridevi]

Hi,

We are trying to take the chat configuration
window._genesys = {
widgets: {
webchat: {
}
}
}
into a separate .ts file for various reasons.

But, I'm getting error on "_genesys" saying, "Property '_genesys' does not exist on type 'Window & typeof globalThis'".

I've tried different solutions, but I'm not able to figure out how to resolve this properly.

Any help on this?

Thanks in advance,
Sridevi.

[tim.smith]

This sounds like a typical typescript issue. You'll have to define the types for your app or configure its linter and/or build process to ignore the type checking. There is a wealth of information on this topic for typescript available on general programming sites like stack overflow.