I have the workspace transfer showing in the embeddable framework from Salesforce and it is showing the correct tab name that is open. The issue that I am having is that I'm not sure how to check whether or not the agent has checked the workspace transfer checkbox or not.
I've tried all of the userAction events but none trigger based on the checkbox.
Hello,
There is no event triggered when the user checks or unchecks this checkbox.
As far as I know, the fact that the checkbox is checked or not is not available via the SDK.
You can request new features and share your use case at https://genesyscloud.ideas.aha.io/
Regards,
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