Import Scripts

Create and customize scripts in the Genesys Cloud UI. Then you can use the upload endpoint to move your masterpieces to another org.

To import a script, make a POST request to url https://apps.mypurecloud.com/uploads/v2/scripter. The domain name of the url should be the same as the one you use when using the Genesys Cloud app (e.g., apps.mypurecloud.com.au, if you're based in Australia).

The request headers should include the Authorization header with the same bearer token that you would use to make other API requests. The body of the POST should be a form encoded value with the following details:

Here is an example that uses file data from an <input type='file'>

$('document').ready(function () {
$('#file-input').change(function (event) {
uploadScripts(event.target.files[0]);
});
});

function uploadScripts(file) {
var data = new FormData();
data.append('file', file);
data.append('scriptName', 'Script Name');

$.ajax({
url: 'https://apps.mypurecloud.com/uploads/v2/scripter',
type: 'POST',
headers: {
Authorization: 'bearer ' + authToken
},
data: data,
processData: false,
contentType: false
});
}

To check the status of the script you can look at /api/v2/scripts/uploads/{uploadId}/status.