Hello Genesys,
when doing a post to: /api/v2/analytics/conversations/details/query
there is a pagesize limit of 100. The customer does not want to spend hours generating pages to obtain 1 week of data.
This is a large call center, is there a way to get all the data in one API call? instead of 100 api calls
Thanks,
The conversation detail jobs endpoint is more appropriate for pulling conversations in bulk. https://developer.genesys.cloud/analyticsdatamanagement/analytics/jobs/conversation-details-job The main caveat is that the endpoint is populated with data nightly, it will never contain real time data. If you're pulling a week of data, you'll be able to pull down everything that's older than ~24 hours much faster.
thank you. Your response helps
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