Analytics Conversation Detail Dimension Search Deprecation

Category: API
Summary: We will deprecate search on some conversation detail dimensions that see very limited usage.
Impacted API's:
/api/v2/analytics/conversations/details/query
/api/v2/analytics/conversations/details/job
Impact:
We will deprecate some dimensions for search on conversation details that have seen no or very limited usage. These dimensions will no longer be allowed as dimensions in query filters. (The dimensions will still be present on the returned data.)
This change will impact the following dimensions:

  • addressOther
  • addressSelf
  • agentScore
  • destinationSessionId
  • endingLanguage
  • entryReason
  • entryType
  • flowType
  • issuedCallback
  • journeyActionMapVersion
  • journeyCustomerSessionIdType
  • mediaStatsMinConversationRFactor
  • minMos
  • minRFactor
  • participantId
  • peerId
  • q850ResponseCode
  • scriptId
  • sessionId
  • segmentId
  • segmentStart
  • sourceConversationId
  • sourceSessionId
  • startingLanguage
  • surveyFormName

Date of Change: On or after 12/23/2020

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