Announcements

Topic	Replies	Views	Activity
Adobe data actions integration will stop functioning on Jan 1, 2025 Description The Adobe data action integration authenticates by creating a JWT token. Adobe has deprecated this authentication method, and has documented that it will be disabled on Jan 1, 2025. https://developer.adobe.…	2	960	April 4, 2024
About the Announcements category	1	3329	August 28, 2017
Removal of Custom and Conversation stream types from the list of Journey supported stream types	0	95	July 23, 2024
Deprecation: /api/v2/taskmanagement/workitems/query API	0	260	July 12, 2024
Deprecation: conversations/messages/inbound/open endpoint (UPDATED 18 April 2024)	12	2105	July 17, 2024
Genesys Cloud for Salesforce External Routing Package Version 1.7 and Lower - Deprecating open messaging API endpoint	1	522	July 15, 2024
Removal Announcement - Legacy Co-browse and Screenshare	0	192	July 12, 2024
Messenger JavaScript SDK LocalStorage keys are changing for certain items	3	830	July 8, 2024
Enforce validation rules on all contacts and organization fields	0	340	July 3, 2024
Removal: Historical Adherence Query route accross management units	1	402	June 27, 2024
Deprecation: /api/v2/languages APIs	0	390	June 27, 2024
Error response returned from workitem query api when caller has no division permissions	0	536	June 17, 2024
[RESCHEDULED] Messenger JavaScript SDK LocalStorage keys are changing for certain items	3	1170	June 6, 2024
Requiring permissions for the /api/v2/integrations/credentials endpoints	5	816	June 5, 2024
Removal of Adhoc-Modeling code	0	592	June 5, 2024
Removing redundant field from POST /api/v2/conversations/messages response	0	592	June 4, 2024
Documentation fix for TranscriptionConnector integration	0	681	May 27, 2024
Operational Console permission removal	0	643	May 27, 2024
Removing parameters from GET /api/v2/quality/evaluations/query API	1	686	July 26, 2024
Preview API: Removal of unused field from Journey Events by Session API	1	671	July 25, 2024
Documentation change for WfmUserEntityListing	1	667	July 22, 2024
Preview API: TaskMangement API will return 429 instead of 409 when daily limit is exceeded	4	880	July 6, 2024
Deprecation - ACD Chat v1.0	4	1117	June 9, 2024
Deprecation: /api/v2/integrations/clientapps/unifiedcommunications	1	738	June 5, 2024
Deprecation: scheduled report generation APIs	1	793	May 31, 2024
Removal of boolean attribute "useSupportedContentProfile" in Webdeployments Configurations API	1	779	May 27, 2024
Data Actions will ignore null input values	5	1187	May 27, 2024
Dark Hours and Removal of Knowledge Workbench V1 Associated APIs	1	753	May 23, 2024
Deprecation and Removal - Legacy Co-browse and Screenshare	1	1028	April 13, 2024
Bug fix: pacing changes for SMS messages with more than one segment per SMS message	1	935	May 9, 2024

Adobe data actions integration will stop functioning on Jan 1, 2025

Description The Adobe data action integration authenticates by creating a JWT token. Adobe has deprecated this authentication method, and has documented that it will be disabled on Jan 1, 2025. https://developer.adobe.…