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Breaking Change: Backend Service 502s Will Be Mapped to 503s Instead In Public API
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3
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1892
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February 18, 2025
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Misconfiguration with Instagram normalized channel.from.nickname field is causing customer confusion and platform misalignment
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1
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1333
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February 11, 2025
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Removal of unused fileName parameter from POST /api/v2/workforcemanagement/historicaldata/validate endpoint
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1
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943
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January 14, 2025
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Bug fix: permissions enforcement for PATCH /api/v2/users/{userId}/queues
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1
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1182
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January 2, 2025
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Data action DigiCert MTLS certificate rotation
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1
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1380
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January 2, 2025
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Deprecation of `textBody` and `messagingTemplate` fields
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3
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1170
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December 30, 2024
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Embeddable Framework changes for naming of call logging attributes
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1
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1132
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December 17, 2024
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Document sharing link: removing Redirect query parameter due to vulnerability
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1
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1151
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October 9, 2024
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Limit introduced on the query field in Knowledge Search APIs
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1
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1313
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December 2, 2024
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Addition of 'Content Management User' permission check for API endpoints under /api/v2/contentmanagement/documents
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1
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1459
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November 12, 2024
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Removal of audit action type MemberUpdate for audit query filters for /api/v2/audits/query
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1
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1517
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October 28, 2024
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Removal of Custom and Conversation stream types from the list of Journey supported stream types
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1
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1636
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September 24, 2024
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Deprecation: /api/v2/taskmanagement/workitems/query API
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1
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1947
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September 13, 2024
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Genesys Cloud for Salesforce External Routing Package Version 1.7 and Lower - Deprecating open messaging API endpoint
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2
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2313
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September 16, 2024
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Removal Announcement - Legacy Co-browse and Screenshare
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1
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1713
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September 13, 2024
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Messenger JavaScript SDK LocalStorage keys are changing for certain items
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4
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2741
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September 9, 2024
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Enforce validation rules on all contacts and organization fields
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1
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1772
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September 4, 2024
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Removal: Historical Adherence Query route accross management units
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2
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1815
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August 29, 2024
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Deprecation: /api/v2/languages APIs
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1
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1855
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August 29, 2024
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Error response returned from workitem query api when caller has no division permissions
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1
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1848
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August 19, 2024
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[RESCHEDULED] Messenger JavaScript SDK LocalStorage keys are changing for certain items
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3
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2606
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June 6, 2024
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Requiring permissions for the /api/v2/integrations/credentials endpoints
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6
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2129
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August 7, 2024
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Removal of Adhoc-Modeling code
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1
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1788
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August 7, 2024
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Removing redundant field from POST /api/v2/conversations/messages response
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1
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1779
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August 6, 2024
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Documentation fix for TranscriptionConnector integration
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1
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1801
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July 29, 2024
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Operational Console permission removal
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1
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1959
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July 28, 2024
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Removing parameters from GET /api/v2/quality/evaluations/query API
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1
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1789
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July 26, 2024
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Preview API: Removal of unused field from Journey Events by Session API
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1
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1707
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July 25, 2024
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Documentation change for WfmUserEntityListing
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1
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1707
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July 22, 2024
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Preview API: TaskMangement API will return 429 instead of 409 when daily limit is exceeded
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4
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1855
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July 6, 2024
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