/analytics/evaluations/aggregates/query includes RETRACTED evaluations

[Lukasz_Zwierko]

Hi everybody,
much to my surprise a call to /analytics/evaluations/aggregates/query includes evaluations that have been RETRACTED and scored again. I've made a test where I reevaluated conversation twice, so I have 3 versions now. Then I do an aggregation query that only covers this single conversation and I get results clearly indicating that all evaluations were included.
Is there a way to filter out RETRACTED evaluations?
thank,
Łukasz

[Eos_Rios]

Are you seeing that behaviour in spite of asking only for released evaluations?

  "filter": {
    "predicates": [
      {
        "type": "dimension",
        "dimension": "released",
        "operator": "matches",
        "value": "true"
      }
    ],
    "type": "and"
  },

or have you not tried that approach yet?

[Lukasz_Zwierko]

Hi, thanks, just tried it but the results are same as without it. Oddly this page https://developer.genesys.cloud/analyticsdatamanagement/analytics/aggregate/evaluation-query
mentions a demention that's not available in API Explorer

rescind Boolean True if this score should be rescinded.

API returns 400 whan I try to us it so obviously not ok.

this is the response I get for my query.

{
  "results": [
    {
      "group": {
        "mediaType": "call",
        "userId": "fd4dde50-b32b-48bd-86aa-e3c3f027355d"
      },
      "data": [
        {
          "interval": "2024-10-25T13:46:48.779Z/2024-10-25T13:46:48.781Z",
          "metrics": [
            {
              "metric": "nEvaluations",
              "stats": {
                "count": 3
              }
            },
            {
              "metric": "oTotalScore",
              "stats": {
                "max": 0,
                "min": 0,
                "count": 3,
                "sum": 0
              }
            }
          ]
        }
      ]
    }
  ]
}