Crazy question: alternative to the WebRTC SDK?

[LighthouseMike]

So I'm starting to mess with the WebRTC SDK for a project we're planning, and I wanted to ask... it's probably not possible, but I figured no harm in asking... but is there an alternative to the WebRTC SDK for softphone-like functionality?

Let me explain: A lot of our users are running a screen reader called "Job Access With Speech" ("JAWS" for short) so supporting JAWS is a must-have. But here's the thing: The Genesys Cloud desktop app (which I'm guessing is some kind of Electron thing, or maybe using Chromium Embedded?) is a bit of a resource hog (so are Electron/NW apps in general). So is JAWS. So are browsers. So of course, we've seen performance issues with users who need to run all 3 of these at once - a problem I would like to avoid if possible (while we're still in the design stages, before I start coding). Now I'm a weirdo (lol) - I'm one of those old-school command-line-loving nerds who believes that "not everything has to be an Electron app". The app we're building will not just be a softphone, but that is an important part of it.

Anyway, I noticed Genesys has SDKs for Python and .NET, so I'm thinking maybe I could use one of those from a basic desktop app (not a web thing). How would that work (or I guess better question, would that work? lol)? I kind of wonder how it works in general - things like interfacing with the user's headset/mic etc. Of course I have similar questions with the WebRTC SDK, but I bet it's WebSockets (not straight REST/HTTP) under the hood. So if you're not running in a browser, how would "listening for events" even be possible? If at all...

Don't get me wrong - I'm sure the powers that be will want it to look pretty, and these days pretty beats performant, rule of cool and all that. It'll almost definitely end up as an NW or Electron app, but it would be great to be able to offer an alternative... if there is one. No biggy if not, this is more out of curiosity than anything.

[tim.smith]

The WebRTC SDK is JavaScript only. This is the only possibility because the SDK is interfacing with the browser's native WebRTC SDK APIs, and browsers only run JavaScript code. We don't support you making WebRTC connections from anything that's not a browser or an out-of-the-box softphone we provide/support.

The other SDKs are language-specific interfaces for the REST API, which can be done in any language capable of making a HTTP connection.

I would recommend checking out the Genesys Cloud Embeddable Framework. It provides a pared down client that you can embed in your own web app and has its own minimal JavaScript interfaces to allow you to interact with it. Your app can also use the Platform API/SDK directly to know what it needs to know; that works in parallel with the embeddable client. This client doesn't meet everyone's needs, but it's a good off the shelf option that could save you a lot of time compared to building your own from scratch.

[LighthouseMike]

Yeah, I figured. JS is dominating everything nowadays lol. I get it, the alternative would be a lot more low-level (which is kinda where I live, lol). Of course I knew browsers only run JS, but it's unfortunate that the browser is currently the only way. But stlll, better than nothing! And I'm definitely going to check out that minimalist web app or whatever - sounds like a fantastic starting point for the softphone component we are trying to build. Thank you!