Is there any guidelines for this from the Genesys Side? I would imagine we could use the APIs provided to create a similar view to Queue Activity but with some customization such as available data on the page. Is there potentially a blueprint/example of something similar to take a look at?
Please note I am not saying that I want to add to the single customer view, but a client app 
There's an example project that demonstrates getting data from the API and formatting it into a report. It's meant for point-in-time reports and is architected as such, but there are likely learnings to be had for creating a real-time view as well. Fair warning, the project is very old and hasn't been maintained, so running it may be tricky. But the code using the API should be a reasonable reference still. Example | Call Detail Report · MyPureCloud/open-data-exporter Wiki · GitHub
As a generic statement, when you're trying to replicate views you find in the product, the easiest way to reverse engineer it for your own view is to open your browser's developer tools and inspect the network requests that are made when loading a given view. This will show you exactly what requests are being made to what endpoints to gather the data shown in the view you're seeing.
Thanks Tim! I also just found this blueprint so if anyone else is running into a similar question these might help!
https://developer.genesys.cloud/blueprints/analytics-detail-record-metrics-blueprint/
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