Category: Announcements, Genesys Cloud Integrations
Summary: On or shortly after March 1st, 2021 Genesys will enforce a 256-character limit on the length of the name and the category of Data Actions. Existing actions will not be affected by the limits, however new and updated action will use the first 256 characters of the entry. Existing, actions that have a name or category that exceeds this limit will also use the first 256 characters.
Impacted APIs:
- APIs used to Create or Update actions and drafts
- APIs publishing drafts
- APIs getting actions or drafts
POST /api/v2/integrations/actions
PATCH /api/v2/integrations/actions/{actionId}
POST /api/v2/integrations/actions/drafts
PATCH /api/v2/integrations/actions/{actionId}/draft
POST /api/v2/integrations/actions/{actionId}/draft/publish
GET /api/v2/integrations/actions
GET /api/v2/integrations/actions/drafts
GET /api/v2/integrations/actions/{actionId}
GET /api/v2/integrations/actions/{actionId}/draft
Date of change: On or shortly after March 1st, 2021.
FAQs:
Do I need to update my existing actions?
Existing actions will still be able to execute, even if the name or category exceeds the new limit. However when displayed in the UI the action name will be limited to 256 characters