Genesys Cloud Developer Forum

Export participant data in bulk


Is there anyway we can export/download the participant data from interaction details report?

Can Genesys API supports query in bulk?

Please advise.

Best Regards,

Seow Leng

If you mean the Participant Attributes those are available from POST /api/v2/analytics/conversations/details/jobs but limited to the date specified in GET /api/v2/analytics/conversations/details/jobs/availability. That is the "bulk" conversation API such as it were. You can not request them by themselves, have to bring the whole Conversation object and parse out the bits you want.

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