I have some scheduled Power Automate flows running daily to invoke requests to this endpoint: /api/v2/analytics/reporting/exports, the result should be a CSV emailed to a specified email address, with AGENT_PERFORMANCE_SUMMARY_VIEW, I always get data in the resulting CSV, however with QUEUE_PERFORMANCE_SUMMARY_VIEW, it's almost always empty. If I use the API Explorer on the dev website, I get different results for the exact same request. Has anyone faced a similar issue before?
**Endpoint : **
/api/v2/analytics/reporting/exports
**Request Object : **
{
"name": "QUEUE_PERFORMANCE_SUMMARY_VIEW- 2024-02-23",
"timeZone": "Australia/Melbourne",
"exportFormat": "CSV",
"interval": "2024-02-23T00:00:00.000Z/2024-02-23T23:59:59.000Z",
"period": "P1D",
"viewType": "QUEUE_PERFORMANCE_SUMMARY_VIEW",
"filter": {
"mediaTypes": [
"voice",
"callback",
"chat",
"email",
"message"
],
"originatingDirections": [
"inbound",
"outbound"
]
},
"read": true,
"locale": "en-US",
"hasFormatDurations": true,
"hasSplitFilters": true,
"excludeEmptyRows": true,
"hasSplitByMedia": true,
"hasSummaryRow": false,
"csvDelimiter": "COMMA",
"hasCustomParticipantAttributes": true,
"recipientEmails": [
"name@email.com"
],
"includeDurationFormatInHeader": true,
"durationFormat": "Hhmmss"
}