Hi team,
I need to obtain several fields referring to the quality offered through the api. The fields I am looking for are the following:
- id Supervision
- Item rating
- literally question
Thanks for the help.
Best regards
Hi team,
I need to obtain several fields referring to the quality offered through the api. The fields I am looking for are the following:
Thanks for the help.
Best regards
I'm not sure what to make of your bullet points, but maybe you're looking for the Quality Management APIs? https://developer.genesys.cloud/useragentman/quality/
Hi Tim,
Thank you very much for the reply. I will investigate the quality management APIs