When looking at the results of an analytics user details jobs I am seeing overlapping intervals like this:
{
"startTime": "2021-08-11T13:40:08.127Z",
"endTime": "2021-08-11T15:37:16.834Z",
"routingStatus": "INTERACTING"
},
{
"startTime": "2021-08-11T13:40:08.128Z",
"endTime": "2021-08-11T15:37:16.834Z",
"routingStatus": "INTERACTING"
},
If I pull the same user and date range from /api/v2/analytics/users/details/query I do not see the same overlapping data:
{
"startTime": "2021-08-11T13:40:08.126Z",
"endTime": "2021-08-11T13:40:08.127Z",
"routingStatus": "INTERACTING"
},
{
"startTime": "2021-08-11T13:40:08.127Z",
"endTime": "2021-08-11T15:37:16.834Z",
"routingStatus": "INTERACTING"
},
I am guessing that this is an issue with the analytics user details job as a user should only have 1 status record for 1 time?