Overlapping Intervals in /api/v2/analytics/users/details/jobs

When looking at the results of an analytics user details jobs I am seeing overlapping intervals like this:
{

                "startTime": "2021-08-11T13:40:08.127Z",

                "endTime": "2021-08-11T15:37:16.834Z",

                "routingStatus": "INTERACTING"

            },

            {

                "startTime": "2021-08-11T13:40:08.128Z",

                "endTime": "2021-08-11T15:37:16.834Z",

                "routingStatus": "INTERACTING"

            },

If I pull the same user and date range from /api/v2/analytics/users/details/query I do not see the same overlapping data:

{

                "startTime": "2021-08-11T13:40:08.126Z",

                "endTime": "2021-08-11T13:40:08.127Z",

                "routingStatus": "INTERACTING"

            },

            {

                "startTime": "2021-08-11T13:40:08.127Z",

                "endTime": "2021-08-11T15:37:16.834Z",

                "routingStatus": "INTERACTING"

            },

I am guessing that this is an issue with the analytics user details job as a user should only have 1 status record for 1 time?

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