Re-export the recordings

Analytics and Reporting
1

I have API solution for exporting the back dates recordings becuase genesys said we cannot use the S3 bulk interagration for the recordings already moved.

now I am using API to move the recordings but i dont see the files are moveing in s3 bucket . Genesys need the job ID's to re export the files. how do i find those they are in thousands. I dont mind if they run in batches.

all we want is 20 days of back dated recordings to be send over to our bank vendor. I dont think genesys is helping us in this situation. Please guide me.

Thanks

2

You can get a list of recording jobs using GET /api/v2/recording/jobs

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.