Category: API
Summary: The creation and editing of report schedules will no longer support scheduling reports to run for a custom interval (USE_INTERVAL). These reports can still be created to run ad-hoc, but they will not be able to run on a schedule. You will be able to use the Run Now option to execute any such reports as you need them. As an example, users will not be able to schedule a single report job to run daily to pull specifically data from December 14, 2019 every time.
Context: Reports that are run for a custom interval create additional load on the service while generally returning the exact same data in each run. These reports are generally not disabled and continue to run without providing benefit from additional runs. At any time, a report can be run for a particular interval without the need to schedule it to run repeatedly.
Impact: Creating and editing reports with a custom interval selected will no longer support the option to set a schedule. Additionally, after the date of change, existing report schedules that run repeatedly for a custom interval (USE_INTERVAL) will be disabled but will be still available to run on an ad-hoc basis.
Date of Change: Not before February 10, 2020
Impacted APIs: POST /api/v2/analytics/reporting/schedules https://developer.mypurecloud.com/api/rest/v2/analytics/#post-api-v2-analytics-reporting-schedules